Accessibility Statement

Last updated: May 26, 2026

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If you are having difficulty using MusicYaa because of a disability, email support@musicyaa.com and a member of our team will help you complete your booking or task by phone or email. We respond within 2 business days.

1. Our Commitment

MusicYaa, operated by Castaneda Networks LLC, is committed to making our website (musicyaa.com), iOS app, and Android app usable by people of all abilities. Accessibility is part of how we build products, not a feature we add on at the end.

We believe that everyone, regardless of disability, should be able to discover Latin music artists and event vendors, request bookings, communicate with providers, and manage their account on MusicYaa with the same ease as anyone else.

2. Standards We Follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium. WCAG 2.1 AA is the standard referenced by U.S. Department of Justice guidance on the Americans with Disabilities Act (ADA), and is the standard adopted by most state and federal accessibility laws.

For our mobile apps, we follow the platform-native accessibility guidelines:

  • iOS: Apple's Human Interface Guidelines for Accessibility, including support for VoiceOver, Dynamic Type, and Reduce Motion.
  • Android: Material Design accessibility guidelines and the Android Accessibility API, including support for TalkBack, font scaling, and high-contrast text.

3. Scope of This Statement

This statement applies to:

  • The public marketing website at musicyaa.com and its Spanish-language pages at musicyaa.com/es
  • The MusicYaa web application at musicyaa.com/browse and related authenticated routes
  • The MusicYaa iOS app (available on the App Store)
  • The MusicYaa Android app (available on Google Play)

Content provided by independent artists and vendors on the Platform (profile photos, videos, audio samples, written descriptions) is the responsibility of those individual providers. We require providers to use descriptive titles and we offer tools to add alternative text, but we cannot guarantee the accessibility of every piece of user-generated content.

4. Measures We Take

We work to make MusicYaa accessible through ongoing practices, including:

  • Semantic HTML and ARIA attributes where needed so screen readers can navigate the site
  • Keyboard navigation for all interactive controls, with visible focus indicators
  • Color contrast targeting WCAG AA ratios (4.5:1 for normal text, 3:1 for large text)
  • Resizable text that remains usable up to 200% zoom in modern browsers
  • Form labels and error messages that are programmatically associated with their fields
  • Alternative text on informational images; decorative images are marked so screen readers skip them
  • Captions and transcripts for marketing videos under our control; we are working with providers to encourage captions on artist sample videos
  • Reduced-motion support: our animated footer and scroll-driven effects respect the prefers-reduced-motion system setting
  • Mobile-first responsive design so the site is usable across screen sizes and orientations
  • Regular review by our engineering team during feature development

5. Known Limitations

We are honest about where we fall short. We are actively working on the following:

  • User-generated content: some artist and vendor profile videos and audio samples do not yet have captions or transcripts. We are building in-app captioning tooling and adding caption prompts to the provider upload flow.
  • Decorative animations: portions of the marketing site use scroll-driven and parallax animations that may be distracting for some users. These animations respect the prefers-reduced-motion setting; if you experience an issue not covered by that setting, please tell us.
  • Third-party content: embedded maps, payment forms (Stripe), and analytics use third-party components whose accessibility is outside our direct control. We choose vendors who publish accessibility conformance reports and we provide alternative ways to complete a booking (see Section 7).
  • Legacy pages: a small number of older blog posts may not yet meet our current accessibility standards. We are reviewing and remediating these.

If you encounter a barrier that is not listed here, please report it using the form below.

6. Report an Accessibility Barrier

If you find a part of MusicYaa that is hard or impossible to use because of a disability, please tell us. Your feedback is the most reliable way we discover real-world problems.

Email

support@musicyaa.com

Mail

Castaneda Networks LLC

Attn: Accessibility

941 W Cameron Ave, Apt 201

West Covina, CA 91790

Please include in your report:

  • The page URL or app screen where you encountered the barrier
  • A description of the problem and what you were trying to do
  • The assistive technology you were using (screen reader, magnifier, voice control, etc.) and its version, if known
  • Your browser or device, if applicable
  • How we can contact you

Our response commitment

We acknowledge accessibility reports within 2 business days. For barriers that prevent you from completing a task, we will offer a workaround (typically completing the task on your behalf by phone or email) while we work on a fix. We target a fix or substantive update within 30 days of acknowledgment.

7. Alternative Ways to Use MusicYaa

If any part of the website or app is not working for you, we will help you complete the same task through another channel at no cost:

  • Phone-assisted booking: email support@musicyaa.com with your phone number and a member of our team will call you to walk through your booking, share artist information, and process payment on your behalf.
  • Email-assisted booking: describe the event you are planning (date, location, music style, budget) and we will reply with suitable artists and vendors and arrange the booking by email.
  • Read-aloud documents: our Terms, Privacy Policy, and Provider Agreement are available as plain-text email attachments on request, formatted for screen readers.

8. Assessment Approach

MusicYaa's current accessibility status is based on a combination of:

  • Self-evaluation by our engineering team using automated tools (axe DevTools, Lighthouse, and WAVE) integrated into our development workflow
  • Manual review with assistive technology (VoiceOver on macOS and iOS, NVDA on Windows, TalkBack on Android) during feature development
  • User feedback from accessibility reports submitted by people who use MusicYaa

We have not yet commissioned a formal third-party accessibility audit. We expect to complete one within the next 12 months and will publish the results here.

9. Formal Complaints

If you have raised an accessibility concern and are not satisfied with our response, you may also contact:

  • The U.S. Department of Justice ADA Information Line at 1-800-514-0301 (voice) or 1-833-610-1264 (TTY), or online at www.ada.gov
  • For California residents: the California Department of Fair Employment and Housing at calcivilrights.ca.gov

MusicYaa Accessibility

Castaneda Networks LLC dba MusicYaa

Email: support@musicyaa.com

Web: musicyaa.com/accessibility

This statement was prepared on May 26, 2026, and is reviewed at least annually or whenever a substantive change is made to the Platform.