Provider Agreement

Last updated: May 6, 2026

(For Artists and Vendors)

This Provider Agreement ("Agreement") is between you ("Provider", "you", or "your") and Castaneda Networks LLC, a California limited liability company doing business as MusicYaa ("MusicYaa", "we", "us", or "our"). This Agreement governs your participation as an Artist or Vendor on the MusicYaa Platform.

By creating a Provider account, listing services, or accepting any Booking through the Platform, you agree to be bound by this Agreement, the MusicYaa Terms of Service, and the Privacy Policy. In the event of conflict, this Agreement controls for matters specific to Providers.

Disponible en español

Email support@musicyaa.com to request the Spanish version.

Important Notice

Sections 7 (Cancellations & Penalties), 8 (Off-Platform Booking Prohibition), and 16 (Dispute Resolution & Arbitration) contain important rights, obligations, and limitations — including liquidated damages, account suspension, binding individual arbitration, and a class action waiver. Read them carefully.

1. Parties & Relationship

This Agreement is a binding contract between you and Castaneda Networks LLC. By signing electronically (clicking "I Agree" during onboarding or by accepting any Booking), you affirm that you have read, understood, and agree to all provisions, including the dispute resolution provisions in Section 16.

If you are signing on behalf of a band, ensemble, business entity, or other group, you represent that you have authority to bind that entity to this Agreement, and "Provider" includes the entity and each of its members or representatives offering services through the Platform.

2. Independent Contractor Status

2.1 Independent Contractor

You are an independent contractor. You are not an employee, agent, partner, or joint venturer of MusicYaa. Nothing in this Agreement creates an employment relationship.

2.2 Acknowledgments

You acknowledge and agree that:

  • (a) You determine when, where, how often, and for whom you provide services. You may accept or decline any Booking request.
  • (b) You set your own rates, deposit percentages, travel fees, and service offerings, subject to Platform pricing minimums or maximums where applicable.
  • (c) You control the manner and method of your performance, including your repertoire, equipment, attire, personnel, and creative direction, subject only to the agreed scope of each Booking.
  • (d) You are not required to use MusicYaa exclusively. You may list services on competing platforms and accept bookings through any channel that does not violate Section 8.
  • (e) You are responsible for your own business operations, including obtaining any licenses, permits, ASCAP/BMI/SESAC fees, professional registrations, and tax registrations required for your trade.
  • (f) You are engaged in an independently established trade, occupation, or business of the same nature as the services performed for MusicYaa Clients.

2.3 No Employee Benefits

You are not entitled to any benefits available to MusicYaa employees, including health insurance, retirement plans, paid leave, workers' compensation, or unemployment insurance arising from your participation on the Platform.

2.4 California-Specific Acknowledgment

You acknowledge that the parties intend this relationship to satisfy the requirements of California Labor Code Section 2778 and AB-2257 where applicable, including any exemptions or business-to-business contracting provisions that may apply to musicians, performers, or event service providers. You agree to provide reasonable cooperation in documenting the independent contractor relationship if requested.

3. Eligibility & Representations

3.1 Eligibility

You represent that:

  • (a) You are at least 18 years old.
  • (b) You have full legal capacity and authority to enter this Agreement.
  • (c) You are legally authorized to work in the United States.
  • (d) You possess all licenses, permits, and qualifications necessary to perform the services you offer.
  • (e) You have not been convicted of a felony involving fraud, violence, sexual misconduct, or financial crime within the past seven years, and you are not currently subject to any restraining order or court order that would prevent you from performing at events involving the public.

3.2 Ongoing Representations

You agree to update your Provider profile and notify MusicYaa within 30 days of any material change to the representations in Section 3.1.

3.3 Verification

MusicYaa may verify any of the foregoing through public records, third-party background check services (with your consent under the Fair Credit Reporting Act where required), or other lawful means. Failure to pass verification or refusal to consent to verification is grounds for removal from the Platform.

4. Account & Profile

4.1 Accurate Information

You agree to provide and maintain accurate, current, and complete information in your profile, including legal name or business name, contact information, service categories, geographic service area, pricing, and availability.

4.2 Profile Content

Your profile may include photos, videos, audio samples, biography, and reviews. All content you upload must be either owned by you or used with permission. See Section 12 regarding licensing.

4.3 One Account Per Provider

Each individual or business entity may maintain one Provider account. Operating multiple accounts to circumvent suspensions, ratings, or penalties is grounds for permanent removal.

4.4 Account Security

You are responsible for the security of your account credentials and for all activity under your account.

5. Booking Acceptance & Performance Obligations

5.1 Acceptance is Binding

When you accept a Booking through the Platform, you enter a binding service agreement with the Client and with MusicYaa as marketplace operator. The terms of that agreement include the Booking details displayed at the time of acceptance, this Agreement, and the Terms.

5.2 Performance Standards

You agree to:

  • (a) Arrive at the agreed location at or before the agreed start time, with sufficient setup time for the agreed start.
  • (b) Perform for the full agreed duration.
  • (c) Bring all equipment, personnel, and materials necessary to perform the services as described in your profile and agreed in the Booking.
  • (d) Behave professionally and in accordance with applicable laws, including avoiding harassment, discrimination, intoxication that impairs performance, and any conduct that would reasonably distress Clients or guests.
  • (e) Use the Platform's messaging system for all Client communication related to the Booking until the event is complete, unless the Client provides direct contact information through the Platform.

5.3 Substitutions

If you intend to substitute personnel for an accepted Booking (a different lead vocalist, a different drummer, a substitute photographer), you must notify the Client through the Platform messaging system at least 7 days before the Event Date and obtain Client consent. Material substitutions without consent are treated as Provider cancellations under Section 7.

5.4 Documentation of Performance

For high-value Bookings (Booking Value over $1,500) and Bookings flagged for quality dispute review, MusicYaa may request documentation of performance, including timestamps of arrival and departure, photos of the performance, or attendee confirmation. You agree to cooperate with reasonable documentation requests.

6. Pricing, Payouts & Fees

6.1 Provider-Set Pricing

You set your own base rates, Deposit percentages (between 25% and 50% of Booking Value), and travel fees. Travel fees are locked at Booking confirmation and may not be increased except by mutual written agreement through the Platform.

6.2 Platform Fee

MusicYaa charges a platform fee of 15% of Booking Value, deducted from your payout. The platform fee covers payment processing, the Booking Guarantee, marketing, and Platform operations. MusicYaa may revise the platform fee with at least 60 days' written notice. Bookings confirmed before a platform fee change retain the prior rate.

6.3 Payout Schedule

Payouts are issued through Stripe Connect. Funds for a completed Booking are released to your Stripe account 7 business days after the Event Date, subject to (a) absence of any open quality disputes or chargebacks, and (b) any pending penalties or recoveries under Section 7. The 7-day window is calibrated to align with the Client's quality dispute window under Section 9.2 of the Terms.

6.4 Payout Method & Minimum

You must connect a valid Stripe Connect account to receive payouts. Minimum payout is $25; balances below $25 roll forward.

6.5 Payout Holds

MusicYaa may place temporary holds on payouts pending resolution of: (a) chargebacks, (b) Client quality disputes filed under Section 9 of the Terms, (c) verification or fraud reviews, or (d) penalty recovery under Section 7.

6.6 Tips and Gratuities

Cash tips received from Clients at events are yours and not subject to the platform fee. Tips processed through the Platform (if and when the Platform offers in-app tipping) are subject to the same payment processing fees but not the platform fee.

6.7 No Hidden Fees

You agree not to charge Clients fees outside those disclosed and confirmed in the Booking. Side fees, "convenience charges", or post-event upcharges not pre-agreed are prohibited and may result in penalty or removal.

7. Cancellations & Penalties

7.1 Acceptance of Cancellation Schedule

You expressly acknowledge and agree to the Provider cancellation penalty schedule set forth in Section 7.4.5 of the Terms, which is incorporated here by reference and restated for clarity:

Cancellation TimingProvider PayoutPlatform PenaltySuspension
30+ days before event$0$50 flatNone
14 to 30 days before event$05% of Booking Value (min $100, max $300)None
7 to 14 days before event$010% of Booking Value (min $200, max $500)None
48 hours to 7 days before event$015% of Booking Value (min $300, max $750)14-day suspension
Less than 48 hours before event$020% of Booking Value (min $400, max $1,000)30-day suspension

You agree these amounts represent a reasonable estimate of the actual damages MusicYaa incurs in fulfilling the Booking Guarantee, including replacement search costs, customer service costs, and reputational costs, and are not penalties intended to punish but liquidated damages reflecting genuine harm.

7.2 Recovery Mechanism

Penalties are deducted from your MusicYaa payout balance. If your balance is insufficient, the unpaid amount is recovered from future payouts before any new earnings are released. If recovery cannot be completed within 90 days of the cancellation, you authorize MusicYaa to charge the payment method on file or to pursue collection through other lawful means, including third-party collection agencies and legal proceedings, with you responsible for reasonable collection costs and attorneys' fees.

7.3 Pattern of Cancellation

Three (3) or more Guarantee-triggering cancellations within any rolling 90-day period, or five (5) or more within any rolling 12-month period, trigger mandatory account review and may result in permanent removal regardless of whether individual cancellations were excused under Section 7.4.

7.4 Documented Emergencies

Penalties and suspensions may be waived for documented medical emergency, family bereavement, or government-declared emergency. You must submit documentation to support@musicyaa.com within 14 days of the cancellation. Excused cancellations still count toward the pattern review threshold but may be re-examined if the pattern indicates abuse.

7.5 Client No-Show or Material Misrepresentation

If a Client fails to appear at the event or provided a material misrepresentation that prevents reasonable performance (wrong address, wrong date, materially understated headcount, no venue access), notify MusicYaa immediately through the in-app dispute flow with supporting evidence (photos, timestamps, attempts to contact). MusicYaa will review and may release full or partial payout to you, with corresponding adjustments to the Client's refund.

8. Off-Platform Booking Prohibition

8.1 Anti-Disintermediation

For any Client first introduced to you through the Platform, you agree to conduct all Booking transactions, including initial Bookings and any future Bookings within 12 months of the first Platform connection, exclusively through the Platform's payment system. This includes referrals from Platform-introduced Clients during the same 12-month period.

8.2 Prohibited Conduct

You agree not to:

  • (a) Solicit Clients to contact you outside the Platform for the purpose of avoiding Platform fees.
  • (b) Provide your direct contact information in your profile, profile photos, audio samples, or messages prior to Booking confirmation.
  • (c) Offer Clients discounts contingent on paying outside the Platform.
  • (d) Use Platform-derived Client information for marketing outside the Platform.

8.3 Liquidated Damages for Off-Platform Bookings

If MusicYaa identifies a confirmed off-platform Booking with a Platform-introduced Client during the 12-month exclusivity period, you agree to pay liquidated damages equal to two (2) times the platform fee that would have been collected on the Booking Value, with a minimum of $250 per occurrence. You agree this amount represents a reasonable estimate of damages caused by disintermediation and is difficult to calculate precisely.

8.4 Detection

MusicYaa may detect off-platform Bookings through Client reports, social media monitoring, or post-event surveys. Confirmed violations may result in penalty assessment, account suspension, and permanent removal.

8.5 Permitted Conduct

This Section does not prohibit:

  • (a) Pre-existing Client relationships established before any Platform introduction. You may continue serving prior Clients through any channel.
  • (b) New Clients you obtain through channels independent of the Platform (your own marketing, referrals from non-Platform sources, walk-up bookings).
  • (c) Listing services on competing platforms.

9. Background Verification & Account Standing

9.1 Verification

MusicYaa reserves the right to conduct or commission background checks consistent with the Fair Credit Reporting Act and California's Investigative Consumer Reporting Agencies Act. You will receive separate disclosure and authorization forms before any consumer report is requested.

9.2 Account Standing

Your account is in Good Standing when you have no open disputes, no unresolved penalties, no active suspensions, and no pattern flags under Section 7.3. Good Standing is required to receive payouts and to bid on featured Booking opportunities.

9.3 Removal

MusicYaa may remove your account, with or without notice, for:

  • (a) Material breach of this Agreement or the Terms.
  • (b) Fraud, identity misrepresentation, or impersonation.
  • (c) Three or more Guarantee-triggering cancellations within 90 days, regardless of cause.
  • (d) Repeated quality complaints upheld through dispute review.
  • (e) Conduct that creates legal liability or reputational harm to the Platform.
  • (f) Loss of legal authorization to perform the services offered.
  • (g) Discriminatory conduct against Clients on protected-class grounds.

9.4 Effect of Removal

Upon removal, your profile is deactivated, pending payouts are subject to holds for any open obligations, and confirmed future Bookings are canceled with the Booking Guarantee triggered for affected Clients. You agree that the cancellation penalties in Section 7 apply to any Bookings canceled as a result of your removal for cause, except where MusicYaa elects to waive them.

10. Tax Obligations

10.1 You Are Responsible

You are solely responsible for all federal, state, and local taxes on your earnings, including income tax, self-employment tax, sales tax (if applicable), and any business or occupation taxes.

10.2 W-9 / W-8 Required

You must provide a completed IRS Form W-9 (U.S. persons) or Form W-8 (non-U.S. persons) before MusicYaa releases payouts. You agree to update tax forms within 30 days of any change.

10.3 1099 Reporting

MusicYaa will issue IRS Form 1099-K through Stripe in accordance with applicable thresholds. You acknowledge that gross Booking Value processed through the Platform is reportable, and that you are responsible for properly accounting for refunds, fees, and adjustments on your tax return.

10.4 Backup Withholding

If required by the IRS, MusicYaa will withhold and remit backup withholding from your payouts.

11. Insurance & Equipment

11.1 Your Equipment

You are responsible for providing, maintaining, and insuring all equipment necessary for your services. MusicYaa is not responsible for equipment loss, theft, or damage.

11.2 Liability Insurance Recommended

MusicYaa strongly recommends that Providers maintain general liability insurance of at least $1,000,000 per occurrence covering bodily injury and property damage at events. For higher-value Bookings or large venues, $2,000,000 is recommended. MusicYaa may require proof of insurance for certain Bookings or service categories.

11.3 Performer Health & Safety

You are responsible for your own health and safety at events, including managing exposure to outdoor conditions, equipment hazards, and event risks. MusicYaa does not provide workers' compensation coverage.

11.4 Venue Compliance

You are responsible for confirming venue requirements, including amplification limits, electrical capacity, parking and load-in access, and any required permits or insurance certificates the venue demands of performers.

12. Intellectual Property & Content License

12.1 Your Content

You retain ownership of all content you upload to the Platform, including photos, videos, audio recordings, biography text, and performance samples ("Provider Content").

12.2 License to MusicYaa

You grant MusicYaa a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify (for technical purposes such as resizing or format conversion), display, distribute, and publish your Provider Content (a) on the Platform, (b) in marketing of the Platform across any media (including paid social, organic social, email, web, print, and out-of-home), and (c) to facilitate Client discovery and Booking. This license survives until you remove the content, except for content already used in marketing materials produced before removal, content shared with Clients who have not deleted it, and copies retained for legal compliance or backups.

12.3 Your Warranties

You represent and warrant that you own or have obtained all rights, licenses, and permissions necessary to upload Provider Content and grant the license in Section 12.2, including rights from any band members, photographers, songwriters, or other contributors. You are solely responsible for any music licensing fees (ASCAP, BMI, SESAC, mechanical licenses) associated with content you upload or perform.

12.4 MusicYaa Marks

The MusicYaa name, logo, and trademarks may not be used by you without prior written permission, except that you may identify yourself as a "MusicYaa Verified Provider" in your own marketing using approved badges available in your Provider dashboard.

12.5 Performance at Events

The license in Section 12.2 does not extend to your live performance at Client events. Clients and their guests may capture and share photos and video of performances they paid for; rights between you and the Client regarding event recordings are governed by your direct agreement with the Client.

13. Term & Termination

13.1 Term

This Agreement begins when you accept it during onboarding and continues until terminated.

13.2 Termination by You

You may terminate this Agreement at any time by deactivating your account through the Provider dashboard or by emailing support@musicyaa.com. Termination does not relieve you of obligations for confirmed Bookings, pending penalties, or off-platform booking restrictions in Section 8 (which survive for 12 months).

13.3 Termination by MusicYaa

MusicYaa may terminate this Agreement at any time, with or without cause, with reasonable notice. Termination for cause under Section 9.3 may be immediate.

13.4 Survival

The following Sections survive termination: 7 (Cancellations & Penalties for unresolved obligations), 8 (Off-Platform Booking Prohibition for 12 months), 10 (Tax Obligations for the applicable tax year), 12 (Intellectual Property to the extent of pre-existing license uses), 14 (Indemnification), 15 (Confidentiality), 16 (Dispute Resolution & Arbitration), and 17 (General Provisions).

14. Indemnification

You agree to indemnify, defend, and hold harmless MusicYaa, Castaneda Networks LLC, and our officers, members, employees, contractors, and agents from any claim, demand, loss, liability, damage, or expense (including reasonable attorneys' fees) arising out of or related to:

  • (a) Your performance or non-performance of services at any Booking.
  • (b) Your breach of this Agreement, the Terms, or any representation or warranty.
  • (c) Your violation of any law, regulation, or third-party right.
  • (d) Bodily injury or property damage caused by you, your personnel, or your equipment at any event.
  • (e) Any tax liability arising from your earnings.
  • (f) Any music licensing claims (ASCAP, BMI, SESAC, mechanical, sync) related to content you uploaded or performed.
  • (g) Any allegation that your services infringed a third-party intellectual property right.

MusicYaa may, at its option, assume the defense of any claim subject to indemnification, in which case you agree to cooperate fully.

15. Confidentiality

15.1 Confidential Information

In the course of using the Platform, you may receive non-public information about MusicYaa, including pricing data, Client information, Platform analytics, business strategies, and unreleased features ("Confidential Information").

15.2 Obligations

You agree to use Confidential Information solely to perform under this Agreement and not to disclose it to third parties, except as required by law (with prompt notice to MusicYaa where lawful).

15.3 Client Information

Information about Clients obtained through the Platform may be used only for purposes of the Booking. You may not retain, use, sell, or share Client information for marketing, list-building, or any purpose outside the specific Booking.

15.4 Survival

This Section survives termination for three (3) years.

16. Dispute Resolution & Arbitration

Please read this Section carefully.

It affects your legal rights — including a binding arbitration agreement and a class action waiver. You may opt out of arbitration within 30 days of first acceptance (Section 16.7).

16.1 Informal Resolution First

Before initiating arbitration, you and MusicYaa agree to attempt informal resolution by emailing legal@musicyaa.com with a description of the dispute, your name and contact information, and your desired resolution. The parties will negotiate in good faith for at least 30 days.

16.2 Binding Arbitration

If informal resolution fails, any dispute arising out of or relating to this Agreement, the Terms, or your participation on the Platform ("Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and Mediation Procedures, except as set forth below. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

16.3 Exceptions

This Section does not apply to: (a) claims for injunctive or equitable relief related to intellectual property infringement; (b) small-claims court actions, provided the claim qualifies and remains in small-claims court; (c) claims that may not be arbitrated as a matter of applicable law.

16.4 Class Action Waiver

YOU AND MUSICYAA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of multiple parties or preside over any class or representative proceeding.

16.5 Arbitration Procedure

Arbitration will be conducted in Los Angeles County, California, or by video where permitted by AAA rules. The arbitrator's decision is final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

16.6 Arbitration Fees

For Disputes where the claimed amount is less than $25,000, MusicYaa will pay all AAA filing, administrative, and arbitrator fees. For larger Disputes, fees are allocated per AAA rules.

16.7 30-Day Opt-Out

You may opt out of this arbitration agreement by emailing arbitration-optout@musicyaa.com within 30 days of first accepting this Agreement. Your email must include your full name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other provision.

16.8 Severability of Class Action Waiver

If the class action waiver in Section 16.4 is held unenforceable as to a particular claim, that claim must be litigated in court, but the remainder of this Section continues to apply to all other claims.

17. General Provisions

17.1 Governing Law

This Agreement is governed by the laws of the State of California, without regard to conflict-of-law principles.

17.2 Venue

Subject to Section 16, exclusive venue for any non-arbitrable claim is Los Angeles County, California.

17.3 Entire Agreement

This Agreement, together with the Terms and Privacy Policy, constitutes the entire agreement between you and MusicYaa regarding your participation as a Provider and supersedes any prior or contemporaneous agreements on the subject.

17.4 Amendments

We may amend this Agreement. Material changes will be communicated by email or through the Platform with at least 14 days' notice. Continued use of the Platform after the effective date constitutes acceptance.

17.5 Severability

If any provision is held unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be modified to the minimum extent necessary to be enforceable while preserving its original intent.

17.6 No Waiver

Failure to enforce any provision is not a waiver of that provision or any other.

17.7 Assignment

You may not assign this Agreement without our prior written consent. We may assign this Agreement in connection with a merger, acquisition, sale of assets, or by operation of law.

17.8 Notices

Notices to MusicYaa must be sent to legal@musicyaa.com. Notices to you may be sent to the email on your account or posted within the Platform.

17.9 Force Majeure

Neither party is liable for failure or delay in performance caused by circumstances beyond reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, civil disturbance, government action, labor disputes, internet or utility outages, or third-party service provider failures. The cancellation penalty schedule in Section 7 does not apply to cancellations caused by qualifying force majeure events with reasonable documentation.

17.10 Headings

Section headings are for convenience only and do not affect interpretation.

17.11 Independent Counsel

You acknowledge that you have had the opportunity to consult independent legal counsel regarding this Agreement. MusicYaa does not provide legal advice to Providers.

Signature Block (Electronic Acceptance)

By clicking "I Agree" during onboarding, by accepting any Booking, or by maintaining a Provider account, you acknowledge that you:

  • Have read this Agreement in full.
  • Understand the cancellation penalties in Section 7 and the off-platform booking prohibitions in Section 8.
  • Understand the binding arbitration and class action waiver in Section 16.
  • Agree to be legally bound by all terms of this Agreement.

Provider electronic signature, IP address, and timestamp are recorded at the time of acceptance for verification.

Castaneda Networks LLC

dba MusicYaa

Email: legal@musicyaa.com

Website: musicyaa.com